Privacy & Security

1xpet online Privacy Policy —
Your Data Is Safe With Us

When you use 1xpet online, we value the trust you place in us. This policy clearly explains what data we collect, why we collect it, and how securely it is handled.

Last updated: January 2026
SSL Encryption
Your data is never sold
Not Shared with Third Parties
User Controls
International Standards

How We Protect Your Data

Six core principles that form the foundation of the 1xpet online Privacy Policy.

Minimal Data Collection

1xpet online only collects the information that is genuinely needed to provide its services. No unnecessary personal data is ever requested.

Encrypted Storage

All your data is stored with AES-256 encryption. Every connection from server to browser is secured with SSL/TLS.

Not Shared with Third Parties

Your personal information is never shared with advertisers or marketing companies. Selling it is simply not something we do.

Your Controls

You have the right to access, correct, or request deletion of your data at any time.

Cookie transparency

We are fully transparent about which cookies are used and why. You have the option to disable non-essential cookies at any time.

Time-Limited Retention

Data is not kept indefinitely. Unless required by law, it is deleted after a set retention period.

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Section 1
Introduction & Scope

The 1xpet online Privacy Policy applies to all users in Bangladesh. It comes into effect as soon as you visit our website or app, register an account, or get in touch with us.

We understand that your personal data is highly sensitive. That's why 1xpet online has followed a clear principle from the start — your information is used solely to deliver our services, and for nothing else.

This Privacy Policy is built in accordance with international data protection standards. It clearly outlines what data is collected, why it is collected, how it is stored, and what rights you have.

Please note: This policy has been provided in Bengali for your convenience. In the event of any legal interpretation, the original English version shall take precedence.

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Section 2
What Information We Collect

1xpet online collects two types of data — what you provide directly, and what is automatically recorded while you use our services.

Information You Provide Directly

Data type When It Is Collected Why it's needed
Name & Date of Birth At registration Identity Verification & Age Confirmation
Mobile number & email At registration Account Communication & Security
Address For KYC Verification For Identity Verification and Legal Compliance
Payment Information (Mobile Number) In Transactions Deposit & Withdrawal Process
National ID Card For KYC Verification Identity Verification (for large transactions)

Automatically Recorded Data

  • IP address: Used for security and fraud prevention purposes.
  • Device Information: Browser type, operating system.
  • Usage History: Pages visited and time spent on site.
  • Transaction History: Betting and payment records.
  • Cookie data: To remember your login session and preferences.
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Section 3
How Your Information Is Used

1xpet online uses your data solely to improve our services and maintain a safe environment. Details are provided below:

  • Account management: Login, password reset, and security alerts.
  • Transaction Processing: Processing deposits and sending withdrawals.
  • Customer Support: Resolution of your complaints or inquiries.
  • Fraud Prevention: To detect and investigate suspicious activity.
  • Legal requirements: To meet regulatory requirements.
  • Service Improvement: To improve your overall experience on the platform.
  • Relevant Offers: To send you promotions tailored to your preferences.

To opt out of marketing communications at any time, contact our support team or update your preferences in your account settings.

Important: Your betting history or financial information is never shared with third parties for advertising or marketing purposes.

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Section 4
Data Sharing & Third Parties

1xpet online does not sell your personal data. However, limited information may be shared with trusted third parties where necessary to deliver our services:

  • Payment processors: To process transactions via bKash, Nagad, and Rocket.
  • Identity Verification Service: To complete the KYC process.
  • Technology Service Providers: For server management and software services.
  • Legal Authorities: Upon a valid order from a court or regulatory authority.

In all such cases, third parties receive only the minimum data necessary and are bound by strict confidentiality agreements. They are not permitted to use the data they receive for their own purposes.

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Section 5
Cookie Policy

1xpet online uses cookies to improve platform performance and personalize your experience. Cookies are small files stored in your browser.

Cookie Type

  • Essential Cookies: Required to maintain login sessions and ensure security — disabling these will prevent the site from functioning.
  • Functional Cookies: To remember language and preferences — these are optional.
  • Analytics Cookies: To understand which pages are visited most — fully anonymized.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

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Section 6
How we protect your data

1xpet online uses multiple layers of security to protect your data — covering both technical safeguards and operational processes.

  • AES-256 encryption: Maximum security for all stored data.
  • SSL/TLS connections: Secure communication between your browser and our servers.
  • Two-Factor Authentication: An extra layer of security for your account.
  • Regular security audits: Regular audits conducted by third parties.
  • Access Control: Only authorized personnel are permitted to access your data.
  • Data Backup: Regular encrypted backups to prevent data loss.

That said, no online service can guarantee 100% security. We strongly encourage you to use a strong password for your account and never share it with anyone.

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Section 7
Your Rights

1xpet online believes you have full rights over your own data. You may exercise the following rights at any time:

Right to Access Your Data
Request to know what personal information we hold about you.
Right to Rectification
Request corrections to any information that is inaccurate or out of date.
Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
Right to restrict processing
Object to the use of your data for specific purposes.
Right to data portability
Request a download of your personal data.
Right to Withdraw Marketing Consent
Right to opt out of promotional communications.

To exercise any of these rights, email support@1xpetonline.ws or reach us via live chat. We typically respond within 30 days.

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Section 8
Children's Privacy

1xpet online strictly does not serve anyone under the age of 18. Our platform is not designed for minors in any way, and we do not knowingly collect any data from children.

If we become aware that a minor has created an account, that account will be suspended immediately and all associated data will be deleted.

If a parent believes their child has registered on our platform, please contact support immediately.

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Section 9
Data Retention Period

1xpet online does not retain data indefinitely. Each type of information has a defined retention period:

  • Account Information: For as long as your account is active, and for 5 years after it is closed.
  • Transaction History: Up to 7 years when required by law.
  • KYC documents: 5 years after verification.
  • Cookie data: At the end of a session or after a maximum of 1 year.
  • Support Chat: 2 years after a dispute is resolved.

When data reaches the end of its retention period, it is securely deleted or anonymized so that it can no longer be linked to you.

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Section 10
Policy Changes

This Privacy Policy may be updated from time to time to reflect changes in technology or applicable law. For any significant changes, we will notify you in advance via email or an on-platform notification.

The date of the latest update to this policy is always shown at the top of the page. Continued use of the platform after any changes will be considered your acceptance of the updated policy.

Visit this page regularly to stay informed about our latest policy.

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Section 11
Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • 📧 Email: support@1xpetonline.ws
  • 💬 Live Chat: bottom-right corner of the platform
  • 🕐 Support hours: 24/7, in Bengali

Privacy-related complaints are typically responded to within 48 hours. Complex matters may take up to 30 days.

🔒 Enjoy betting in a safe and secure environment

Your data is protected at 1xpet online. Register now and play with complete peace of mind.

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